The RChilli Resume Parsing API encompasses a list of error codes that may occur during its usage. Here are the details you requested:
Error Code 1021: This error commonly arises when attempting to parse scanned PDF files, and the parser encounters difficulties due to a conversion error.
Additionally, RChilli offers an add-on feature called OCR add on which facilitates parsing of scanned resumes.
In order to troubleshoot the issues you mentioned, I recommend referring to the following resources:
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"Why am I getting File Conversion Error or Corrupted Data?" This resource provides insights and guidance on resolving issues related to file conversion errors or corrupted data during parsing.
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"Why Am I getting unexpected results?" This resource helps you understand and address any unexpected outcomes that you may encounter during the parsing process.
If the aforementioned resources do not resolve the issues you are facing, it would be beneficial to share the problematic resumes with the RChilli support team at support@rchilli.com. By analyzing these resumes, they will be able to provide you with an appropriate resolution.
Please note that while I can provide information and suggestions, sharing the resumes directly with RChilli will ensure a more accurate and tailored resolution to the parsing problems you are experiencing.
If you still have a question, you can always contact RChilli Support via creating a ticket at RChilli HelpDesk or by sending an email at support@rchilli.com.
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