1) A name should start with a Capital letter. The name should be Genuine or based on Actual Data. If someone uses a name as ‘Test, Sample, demo’ etc, we don’t consider these common words as a name. So, make sure that the name written in the resume is genuine.
2) Check for any hidden content in the resume file. You can also check at RChilli JSON output DetailResume tag value for more information. If it contains any other name in the starting rather than mentioned in the resume, this might be from hidden content.
3) Also check for any header and footer content, same as above. Please check the DetailResume tag value for more information. If it has any other name in the starting rather than mentioned in the resume, this might be from header or footer content.
4) There should not be a multi-space, tab, special character, etc. in between the name. Even the name mentioned in the new line will also not be picked up.
Example:- If the name is mentioned in the resume like "MR Rohan Singh Thakur" then we provide the name like
If you still have the concern with Name, please share the resume file with the RChilli support team. You can contact RChilli Support via creating a ticket at RChilli HelpDesk or simply you can send an email at email@example.com. They will check the resume file and provide you with an appropriate solution.