Why am I not getting Alternate Contact Number?

As there is no separate field for an alternate contact number, multiple contact numbers will be picked up in the same 'Phone' field as a comma-separated. However, an alternate contact number will not be picked up separately. 

If you still have a question, you can always contact RChilli Support via creating a ticket at RChilli Helpdesk or by sending an email at support@rchilli.com.