Generally, Country code is provided in the US format by default for all the users, if an address is not mentioned.
In case, the candidate hasn't mentioned the proper address and when there is no city or state has been picked up, then we return +1 as default code. And In case the city or the state of any country is picked up, then the code of that country will be returned.
We are providing the two fields, one is "phone number" and another one is "formatted phone number", In phone number, we returned the phone number as it is mentioned or written in the resume. But in the formatted phone number, "country code" will be picked-up based on address and country.
For example:- if the address is not mentioned and the phone number is written as 8146608066, then the Formatted Phone number will be picked up as +1-814-660-8066.
We're providing a formatted phone number so that the client can get the number with country code as per the mentioned country. The segregated details of the phone number as described below:
Number - Providing phone number the same as mentioned in the resume., e.g. '+1 8146608066'.
ISDCode - Providing ISD code of the country, e.g. '+1'.
OriginalNumber - Providing the original phone number without any code in format, e.g. '814-660-8066'.
FormattedNumber - Providing formatted number with ISD country code, e.g. '+1 814-660-8066'.
Note: Our cloud-hosted customers can choose the default country code by own at myaccount under "API settings". and if you are on-premise license, you can tell us if you want to disable the formatted phone number field or set the needed country code.
If you want to set the default country code for a formatted phone number, you can contact RChilli Support via creating a ticket at RChilli HelpDesk or by sending an email at firstname.lastname@example.org. Our team will help you set it accordingly.