How confidence score being calculated:-
A Confidence score is calculated based on the algorithms used to extract information. It means how accurately our parser identifies the entities such as employer name, profiles, university, degree, contact info, etc. We give scores to each entity according to our algorithms.
The range for this:-
This score indicates the confidence that the output is the right match for the written values. A confidence score is a number range between 0 and 10. A score of 10 is more accurate as the parser extracts the entity from the resume, while a score of 0 means that no matching values are found. The higher the score, the greater the confidence.
The normalization does help in improving the confidence score. It is the condition that satisfies our protocols resulting in a high confidence score.
For Job Title, it's under JobProfile>FormattedName
We don't provide company name normalization. It is the same as written in the resume. For instance, if the candidate writes TCS as company name, the parser will return TCS, not the complete Tata Consultancy Services.
For Education, we don't have normalized data for Universities. However, we do have it for Degree names.
It is under Degree> NormalizeDegree
For confidence score, usually, 6 is the recommended lowest setting. If you get anything lower than 6, you can share with us @support to analyze.
Another Note: To boost the confidence score, the resume content should meet with RChilli API limitations somewhere. Check out this article to know about RChilli API limitations.
See the detailed description for the Confidence Score below:
Case1: Employer keywords (Employer, Company) or Sentence having worked at|in|with ----employer Score 10
Case 2: Working in|as along with job period in the same line---employer Score 10
Case 3: Working in|at|for|with along with 'as' job profile along with job period --- employer score 10
Case4: Working in|at along with 'as' job profile along without job period --- employer score 7
Case 5: If employer, profile, and a period tag is in one line --- employer score 9
Case 6: Employer and job period is found in the same line --- Employer score 9
Case 7: If only employer tag on 0 index position is found --- employer score 7
Case 8: If profile, employer, location back to back is found --- employer score 9
Case 9: If job period is not found in the same line in which employer is defined, and their sentence length is greater than 6 words, after employer name removal --- employer Score 7
Case 10: If sentence having profile along with the keyword 'Presently, Working for' before detecting employer name --- employer score 10
Case 11: If employer, profile, and period is found in the same line --- employer score 10
Case 12: If employer along with the location is found --- employer score 8
Case 13: Sentence having a profile, employer, and location --- employer score 9
Case 14: If an employer is there along with any one entity, i.e. (location, period, profile), and the employer is at the starting of the sentence --- employer score 9
Case 15: Employer is found at the starting of the sentence --- employer score 8
For Job profile:
Case 1: If keyword Current Designation|Role in the Project|Role Played|Core Role|Company, Designation is there in the starting index of sentence --- Profile Score 10
Case2: If profile, employer, and period are found in the same line --- Profile Score 10
Case3: Profile comes along with Working as|Joined as --- Profile Score 10
Case4: Profile and period found in the same line --- Profile Score 9
Case 5: Employer and profile found in the same line and job period is not there --- Profile Score 8
Case 6: If sentence length is less than eight words and has employer also along with profile --- Profile Score 10
If you still have any questions regarding the confidence score, you can always contact RChilli Support by creating an RChilli Helpdesk ticket or simply by sending an email at email@example.com.