How does RChilli handle data deletion requests ?

RChilli is deeply committed to ensuring secure and compliant data deletion as part of its broader approach to data privacy, security, and user control. Here’s a comprehensive overview of how RChilli addresses this aspect:

🔐 RChilli's Commitment to Data Security and Deletion

1. No Data Storage in Resume Parsing

RChilli’s Resume Parser API does not store any resume data by default. The data is processed in real time and returned to the client system, ensuring that no personal information persists beyond the transaction unless explicitly configured otherwise for specific use cases.

2. Temporary Storage for Search & Match Indexing

While resume data is not stored for parsing, RChilli’s Search and Match API involves temporary indexing of documents. This data is stored securely and is region-specific (e.g., US, EU, or Asia), tailored to user settings and compliance needs.

• Indexed documents are used exclusively for improving search and matching operations.

• These documents are not permanent and can be deleted by the user at any time using the DeleteAllDocuments API.

📘 Learn more about the Delete All Documents API

3. Certified Security Standards

RChilli adheres to stringent data security standards and certifications:

• ISO/IEC 27001:2022

• SOC 2 Type 2

• HIPAA

• PCI Compliance

These certifications validate RChilli’s commitment to securing personal and organizational data throughout its lifecycle, including deletion protocols.

4. Customizable Data Lifecycle Controls

Clients can manage data storage and deletion policies with RChilli’s APIs and My Account portal:

• Index management to retain or purge search data as needed.

• Configurable retention settings available through support for specific projects or compliance requirements.

• Redaction tools that ensure bias-free processing by eliminating or masking sensitive information before storage.

5. Customer Empowerment

RChilli empowers users with:

• Granular control over data through API-based interactions.

• Full transparency about where and how data is processed and stored.

• Immediate deletion of data upon request or project completion.

For customized configurations or if you require a data deletion certificate, you can contact support@rchilli.com.

✅ Summary of Best Practices

For detailed steps on using the data deletion API or configuring data retention policies, please refer to the Knowledge Center or Help Center. If additional guidance is required, don’t hesitate to reach out to RChilli Support.