To re-activate your RChilli subscription, you can follow one of these guided methods depending on how your subscription was paused or expired. Here's a step-by-step overview:
✅ Option 1: Reactivate from the MyAccount Portal
If your account is inactive due to expiration or payment failure:
🧭 Steps:
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Log in with your registered email and password.
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Navigate to the “Subscription” or “Billing” section.
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Look for your expired or paused plan.
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Click “Reactivate” or “Resume Plan” (may appear as “Pay Now” for overdue invoices).
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Add/update your payment method if required and confirm payment.
✅ Option 2: Reactivate via a Payment Link
If your subscription was deactivated due to a missed or declined payment:
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Check your inbox for a RChilli email titled “Subscription Expired” or “Invoice Due”.
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Open the email and click the “Pay Now” link to complete the payment.
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Once payment is processed, your subscription is automatically reactivated.
✅ Option 3: Contact RChilli Billing Support
If you're unable to find the reactivation option in your portal:
📩 Email:
Include:
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Your company name
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Registered email address
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A brief message like:
“We’d like to reactivate our RChilli subscription. Please share the payment link or steps to resume the service.”
They’ll reply with:
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A secure Stripe payment link
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Confirmation once the subscription is reactivated
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Guidance on switching to auto-renewal (if needed)
🧾 Once Reactivated
You can:
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Resume using the APIs immediately
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Monitor usage via the MyAccount dashboard
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Set up auto-renewal and credit alerts to avoid future disruptions
💡 Optional: Set Up Auto-Renewal
To prevent the need for reactivation again:
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Go to Subscription Settings in MyAccount.
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Enable Auto-Renew Plan toggle.
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Save your payment method securely.
In case you have any inquiries, feel free to reach out to RChilli support by sending an email to support@rchilli.com..
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