No, your RChilli credits are not deducted for unsuccessful parsing attempts.
🔍 What Constitutes an “Unsuccessful Parsing”?
An unsuccessful parsing typically refers to cases where:
-
The input resume is corrupt or unsupported.
-
Mandatory parameters (like
userkey
,version
,subuserid
) are missing or invalid. -
The resume format is unreadable or too large (beyond 60,000 characters unless configured otherwise).
-
The request is malformed (e.g., wrong JSON structure, base64 encoding issues).
In such scenarios, the resume parser returns an error and no parsing credit is consumed.
âś… Best Practices to Avoid Unsuccessful Parsing
-
Ensure that the resume file is in a supported format: PDF, DOC, DOCX, RTF, TXT, ODT, etc.
-
Confirm the
userkey
,version
, andsubuserid
values are accurate and active. -
Monitor logs or responses for HTTP status codes (like 400 or 500) to handle errors gracefully in your integration.
-
Use dynamic API settings to tailor the parser behavior to different resume types if needed.
📌 Where to Check Parsing Credit Usage
You can view parsing credit usage, remaining credits, and expiry dates in the RChilli My Account portal under the My Account > Parsing Credits section.
For more help, you can always contact our support team by creating a ticket through email at support@rchilli.com
Comments
0 comments
Please sign in to leave a comment.