FAQ
- Is there a way to include skills or any other information fields in search and match responses?
- Is there an API for creating Index?
- Is it possible to apply search/match to apply to specific indexes and not all indexed documents
- Will there be any limitations overall using multiple subUserIds for creating multiple indexes ?
- Will subUserIds be created for us on request or I can find in my account and create another subUserId ?
- How to elongate the timeout on web interface?
- Do unused parsing credits roll over to the next billing cycle?
- For some reason, if any File(CV) fails to parse, then do we get any status updates on the webhook?
- Do we get any indicator in the responses indicating the batch status(if the batch is complete or the no. of candidates pending in the batch)?
- Do we get responses in bulk or a single candidate at a time on the webhook?
- When we send 'subuserid' to FTP, do we get back the same in the responses of all files in the zip?
- Can we send a batchID in the request? Or should we consider 'subuserid' as a batchId?
- What should we send in the 'subuserid'? And should it be a specific string?
- Can we send doc / docx /pdf / etc via FTP?
- What are the file formats supported in the FTP? (eg: zip /rar /Archive /7z)
- Please share the documentation for FTP implementations. And also the webhook integrations.
- Why is some information not extracted into the search engine from documents while indexing?
- Why do I get a low matching score in CV to JD matching but a good matching score in case of JD to CV matching?
- Is it possible to change the document match score?
- Can I index one document with two sub-user IDs at the same time?
- Is it possible to check duplication of documents into a search engine system?
- Is it possible to index a resume or JD directly without parsing?
- How can I index into a search engine system?
- Parser not working in (cloud)
- How to enable and disable the fields?
- Is there any security risk using the HTML version of resume?
- How to get the Candidate image in the HTML output?
- How to upload multiple documents in Search Engine?
- How can I get the complete block's information?
- Why summary field is coming blank?