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FAQ

  • Is there a way to include skills or any other information fields in search and match responses?
  • Is there an API for creating Index?
  • Is it possible to apply search/match to apply to specific indexes and not all indexed documents
  • Will there be any limitations overall using multiple subUserIds for creating multiple indexes ?
  • Will subUserIds be created for us on request or I can find in my account and create another subUserId ?
  • How to elongate the timeout on web interface?
  • Do unused parsing credits roll over to the next billing cycle?
  • For some reason, if any File(CV) fails to parse, then do we get any status updates on the webhook?
  • Do we get any indicator in the responses indicating the batch status(if the batch is complete or the no. of candidates pending in the batch)?
  • Do we get responses in bulk or a single candidate at a time on the webhook?
  • When we send 'subuserid' to FTP, do we get back the same in the responses of all files in the zip?
  • Can we send a batchID in the request? Or should we consider 'subuserid' as a batchId?
  • What should we send in the 'subuserid'? And should it be a specific string?
  • Can we send doc / docx /pdf / etc via FTP?
  • What are the file formats supported in the FTP? (eg: zip /rar /Archive /7z)
  • Please share the documentation for FTP implementations. And also the webhook integrations.
  • Why is some information not extracted into the search engine from documents while indexing?
  • Why do I get a low matching score in CV to JD matching but a good matching score in case of JD to CV matching?
  • Is it possible to change the document match score?
  • Can I index one document with two sub-user IDs at the same time?
  • Is it possible to check duplication of documents into a search engine system?
  • Is it possible to index a resume or JD directly without parsing?
  • How can I index into a search engine system?
  • Parser not working in (cloud)
  • How to enable and disable the fields?
  • Is there any security risk using the HTML version of resume?
  • How to get the Candidate image in the HTML output?
  • How to upload multiple documents in Search Engine?
  • How can I get the complete block's information?
  • Why summary field is coming blank?
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