Can we pause RChilli Subscription?

RChilli does not currently support pausing a subscription via self-service options in the My Account portal or through direct API functionality.

Subscription Management Options

If you need to temporarily halt or modify your RChilli subscription (e.g., for budgetary reasons, project delays, or seasonal changes), here are your best options:

1. Contact RChilli Support

RChilli encourages users to reach out to their support team for personalized subscription adjustments. You can:

• Email: support@rchilli.com

• Raise a ticket: https://help.rchilli.com

They can provide guidance on whether a pause is possible for your specific use case and may offer alternatives such as switching to a lower plan temporarily or reactivating the account later.

2. Subscription Plan Updates

You may explore modifying your subscription rather than pausing it. In the My Account portal under the "My Plans" tab, users can:

• View current plan usage (credits and expiry)

• Upgrade or extend plans

• Refresh user keys if expired

But pausing the plan entirely is not listed as a native option.

Suggested Workaround

If you do not require the API during a certain period but want to avoid complete cancellation:

• Downgrade to the lowest available plan

• Set a calendar reminder to upgrade/reactivate when needed

• Communicate this intention to support@rchilli.com for accurate billing handling