π’ RChilli Resume Parser API β Error Codes
These are some common error codes specific to the Resume Parser:
Error Code | Error Message |
---|---|
1001 | User key is required |
1002 | Sub-user ID is required |
1003 | Invalid user key |
1005 | Key expired |
1006 | Resume credits exhausted |
1008 | File Base64 is required |
1009 | Resume file extension not supported |
1014 | Corrupted data / No content found |
1021 | File conversion error (common with scanned PDFs) |
1022 | Invalid access token or secret key |
π Full list: Resume Parser Error Code Documentation
π RChilli Search & Match API β Error Codes
Used in indexing and searching resumes/JDs:
Error Code | Error Message |
---|---|
2001 | Invalid key β verify your user key |
2006 |
indexType must be Resume or JD
|
2007 |
indexKey is required |
2010 | Invalid request β JSON format issue |
2026 | Invalid base64 content |
2033 | GeoSearch city/geocode is required |
π Full list: Search & Match Error Code List
π§ Job Zone API Plugin β Error Codes
If you're using the Job Zone classification plugin:
Error Code | Error Message |
---|---|
1001 | User key is required |
1002 | Sub-user ID is required |
1003 | Invalid key |
1011 | Version is required |
1035 | Invalid request β Check API parameters |
π Full list: Job Zone Plugin Error Codes
π§ͺ Troubleshooting Scenarios
A. Parsing Fails for One Resume Only?
-
Possible Causes:
-
Poor formatting or scanned image
-
Corrupted or password-protected file
-
Unsupported extension (e.g.,
.exe
,.zip
)
-
-
β Action: Share the resume with support@rchilli.com for a technical review
B. OCR Errors (Error Code 1021)
-
This indicates a scanned document that couldn't be converted.
-
β Fix: Use RChilli's OCR Add-on for scanned resume support
C. Service URL/Token Issues
-
Ensure:
-
Correct service URL (not a trial/demo endpoint)
-
Valid token and version number
-
No firewall blocking outbound ports 80/443
-
π General Troubleshooting Steps
-
Check API Credentials: Ensure your
userkey
,subuserid
, andversion
are correctly passed. -
Validate File Format: Must be one of:
.doc
,.docx
,.pdf
,.rtf
,.txt
,.html
,.odt
,.jpeg
,.png
. -
Inspect Response Logs: Use
Parsing Logs
in the MyAccount portal to identify detailed error responses. -
Test with Sample API Calls: Use Postman or CURL to debug the issue outside your main application.
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