RChilli Error Codes & Troubleshooting Guide – RChilli HelpDesk

🔢 RChilli Resume Parser API – Error Codes

These are some common error codes specific to the Resume Parser:

Error Code	Error Message
1001	User key is required
1002	Sub-user ID is required
1003	Invalid user key
1005	Key expired
1006	Resume credits exhausted
1008	File Base64 is required
1009	Resume file extension not supported
1014	Corrupted data / No content found
1021	File conversion error (common with scanned PDFs)
1022	Invalid access token or secret key

Used in indexing and searching resumes/JDs:

Error Code	Error Message
2001	Invalid key – verify your user key
2006	`indexType` must be `Resume` or `JD`
2007	`indexKey` is required
2010	Invalid request – JSON format issue
2026	Invalid base64 content
2033	GeoSearch city/geocode is required

If you're using the Job Zone classification plugin:

Error Code	Error Message
1001	User key is required
1002	Sub-user ID is required
1003	Invalid key
1011	Version is required
1035	Invalid request – Check API parameters

Possible Causes:
- Poor formatting or scanned image
- Corrupted or password-protected file
- Unsupported extension (e.g., .exe, .zip)
✅ Action: Share the resume with support@rchilli.com for a technical review

Ensure:
- Correct service URL (not a trial/demo endpoint)
- Valid token and version number
- No firewall blocking outbound ports 80/443

Check API Credentials: Ensure your userkey, subuserid, and version are correctly passed.
Validate File Format: Must be one of: .doc, .docx, .pdf, .rtf, .txt, .html, .odt, .jpeg, .png.
Inspect Response Logs: Use Parsing Logs in the MyAccount portal to identify detailed error responses.
Test with Sample API Calls: Use Postman or CURL to debug the issue outside your main application.