Why First Name and Last Name May Not Be Picked Up Correctly?

To ensure accurate name extraction, we strongly recommend our customers follow the proper formatting guidelines. If you're facing issues with name extraction, please review the following key points:

1. Proper Capitalization and Genuine Names

   • Names should begin with a capital letter.

   • Ensure that the name used is genuine and based on real data.

   • Avoid placeholder names such as Test, Sample, Demo, or names with numbers like 6 Shelly, Shelly 22, Manoj 6. These are not considered valid names by the parser.

2. Check for Hidden Content

   • Inspect the resume file for any hidden text that may interfere with name extraction.

   • Refer to the DetailResume tag in the RChilli JSON output for detailed information.

   • If another name appears at the beginning of the DetailResume content that isn't present in the actual resume, it may be due to hidden content.

3. Header and Footer Content

   • Names included in headers or footers may not be accurately extracted.

   • As above, check the DetailResume tag for any discrepancies.

4. Avoid Formatting Issues in Names

   • Do not include multiple spaces, tabs, special characters, or line breaks in the name.

   • Names split across lines or blocks may not be picked up.

5. Names must be written in a continuous, clean format. 

   • Example:
     If the resume contains:
     MR Rohan Singh Thakur
     
     The parser will extract:
     FullName: Rohan Singh Thakur
TitleName: MR
FirstName: Rohan
     MiddleName: Singh
     LastName: Thakur


6. Ensure Text Format

   • The name must be in selectable text format.

   • If the resume is partially scanned or image-based, name extraction may fail.

   • To verify: copy the name from the resume and paste it into Notepad. If it’s not selectable, it’s likely an image.

7. Avoid Segregated Content Blocks

   • Names should not be placed inside isolated layout blocks (e.g., right-aligned text boxes), as this can prevent proper extraction.

Still Facing Issues?
If the problem persists, please share the resume file with the RChilli support team. You can Email us: support@rchilli.com. Our support team will review the resume file and provide the appropriate resolution.