What should I do if my resume/job match results seem inaccurate?

If the resume/job match results are inaccurate, follow these steps:

1. Prepare Your Details: Gather the job description, candidate resumes, and request payloads related to the job match results.
2. Contact Support: Email to the Support Team with the collected details. Provide a brief description of the issue you're experiencing.
3. Support Analysis: Our support team will analyze the issue, review the parsing logic, and look for potential mismatches. If needed, they will work on improving the results and provide feedback on the adjustments.

If you need more guidance, visit our RChilli Help Desk.