How do I activate and manage users for RChilli’s Browser Assistant?

You can easily manage users for RChilli’s Browser Assistant through the My Account section on the RChilli portal. This includes adding, activating, deactivating, or reactivating users.

Step-by-Step Instructions:

✅ Step 1: Log in to the Oracle Client Portal

• Use your admin credentials to log in.

✅ Step 2: Navigate to “Products and Features”

• On the left sidebar, select "My Account".
• Then click on "Browser Extension Config" depending on your access level.
  
  

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✅ Step 3: Add New Users

• Click on “Add User”.
• Enter the following details for each user:
  • User Name
  • Email ID
  • Browser Parser and Email Parsing -provide access
• Click Add user to activate the user.
  
  
  
  

Note: You can add up to 5 active users for the Browser Assistant per account.

✅ Step 4: Deactivate a User (if needed)

• Under the user list, find the user you want to deactivate.
• Click “Deactivate” next to their name.
• The user will be marked inactive and won’t be able to use the extension.
  
  

✅ Step 5: Reactivate a User

• Scroll to the list of inactive users.
• Click “Reactivate” for the desired user.
• The user will regain access to the extension.
  
  

 Important Notes:

• Only admin-level users can manage browser assistant users.
• Deactivated users do not count against the 5-user limit.
• Make sure users are registered with the same email they use for login in the Browser Assistant.
  
  

For more details on how to configure these settings, visit this link or contact support@rchilli.com.