I’m seeing the correct values in one environment but not in another. How can I ensure uniform behavior across them?

This behavior typically indicates that one of your environments hasn’t received the latest configuration updates, deployment changes, or parser mapping settings. Consistency issues like these can emerge when environments drift apart in terms of:

1. LOV Configurations or Parser Mappings:
   If your production and staging/dev environments have different LOV setups or parser config files, the parser will behave differently across them.
   
   
2. Parser Version or Build Differences:
   One environment may be running an older version of the parser, or it may not have been restarted after updates were applied.
   
   
3. Environmental Variables and Field Mappings:
   Differences in field naming conventions, environment-specific overrides, or custom field definitions can cause output discrepancies.
   
   

✅ Steps to Ensure Uniformity Across Environments:

• Audit Configuration Files: Compare key configuration files (LOVs, parser mappings, environment properties) across both environments.
  
  
• Sync Deployment Versions: Confirm both environments are running the same parser build/version.
  
  
• Restart and Clear Cache (if applicable): Sometimes changes require a restart of services or cache refresh to reflect correctly.
  
  

Collaborate with Your CSM: Your Customer Success Manager can help validate that all environments are in sync and guide you on best practices.