For the Salesforce AppExchange app, is RChilli able to change or cancel the subscription plan?

RChilli does not have the ability to directly change or cancel subscription plans for Salesforce AppExchange users. Subscription management must be done through the Salesforce Checkout. However, RChilli can guide you through the process and assist in ensuring that you will not be billed going forward.

If you wish to cancel or modify your subscription, please follow these steps:

1. Contact RChilli Support: Email support@rchilli.com for a detailed, step-by-step guide on how to proceed with the cancellation.
    
2. Reference the RChilli Help Center: For additional assistance and guidance, you can refer to the RChilli Help Center.
    

RChilli will coordinate with you to ensure a smooth transition and prevent any future charges.