How can I monitor RChilli API credit consumption and efficiently investigate sudden usage spikes?

Monitoring your RChilli credit consumption and identifying unexpected spikes is crucial for maintaining uninterrupted operations and avoiding overuse charges. Below is a step-by-step guide to help you track, analyze, and respond to any anomalies:

Step-by-Step Solution

1. Use the MyAccount Dashboard for Real-Time Monitoring

Access the self-service portal:

• URL: https://myaccount.rchilli.com 
• Navigate to:
   
  • Dashboard → API Information to view:
    • Total & pending credits
    • Expiry dates
       
  • My Account → Parsing Logs to filter by:
    • Date range
    • API type (Resume, JD, Template, etc.)
    • Sub-user ID
       

Parsing logs can be exported for deeper analysis.
How to View Parsing Logs

2. Leverage Automated Email Alerts for Threshold Monitoring

RChilli notifies you when:

• 50% credits consumed → First alert
• 70% credits consumed → Second alert
• <10 credits → Auto-renewal initiated (if applicable)
   

These alerts give you ample time to take corrective action or extend your plan.
Subscription Threshold Details

3. Investigate Sudden Spikes Using Parsing Logs

Use logs to analyze:

• Which endpoint caused the spike (e.g., Resume Parser, Templater)
• When the usage occurred (timestamped entries)
• Which sub-user initiated the requests
• Credit consumption per document
   

Common spike triggers include:

• Unintentional re-parsing
• Resume Templater API, Redaction API etc (uses 2 credits per request)
• Large-scale bulk upload
• Integration test loops

4. Contact Support for Audit-Level Log Review

Need deeper visibility?

• Email: support@rchilli.com 
• Request a credit audit report with:
   
  • API timestamps
  • Endpoint usage breakdown
  • Sub-user activity
  • Error responses (if any)

This is especially useful when usage is abnormally high in a short time frame.