How does Sub User ID interact with the Redaction feature to ensure bias-free hiring?

The Sub User ID enables client-specific redaction configurations, allowing each sub-user to define which personal details—such as name, gender, photo, or contact information—should be hidden during parsing.
This ensures resumes are evaluated solely on skills and experience, supporting bias-free and compliant hiring across all clients or departments.

Key Points:

• Each Sub User ID can have an independent redaction configuration.
• All API calls are logged separately in MyAccount for transparency and tracking.
• Promotes fair, unbiased, and compliant candidate evaluation.
   

How to validate

1. Send a few redaction requests, including the client’s subuserid.
2. Open MyAccount → Logs and verifies that each entry shows the correct Sub User ID with the redaction status.
3. Compare sample outputs to confirm that configured fields were masked as expected.
   
   

For Support:
Contact RChilli Support or raise a ticket at help.rchilli.com with the relevant Sub User ID and required redaction settings.