Follow the steps below to manage email alerts for any user in the account
Step-by-Step Instructions
1. Log in to MyAccount (RChilli)
Access: https://myaccount.rchilli.com
2. Navigate to the “Manage Team” Section
- On the left sidebar, click Manage Team.
- A list of all team members will be displayed, including their name, role, status, and email notification status.
3. Select the User to Edit
- In the Action column, click the edit icon (pencil) next to the user whose settings need to be updated.
4. Open the User Configuration Panel
This opens the user details window where:
- UserType
- Status
-
Email Alert options are displayed.
5. Enable or Disable Email Notifications
- Locate the Email Alert checkbox.
- To enable notifications → Check the box.
-
To disable notifications → Uncheck the box.
“Check this box to receive all account-related email alerts, including payment notifications and service consumption updates.”
6. Save the Changes
Click Update User to apply the email notification preference.
For further information, please contact us at Support@rchilli.com
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