In the MyAccount panel, if an incorrect password is entered multiple times, the account is automatically locked for 15 minutes.
To regain access:
- Wait 15 minutes, then try logging in again using the correct password.
If the password is forgotten:
- Click Forgot Password
- Set a new password
- Log in again using the updated password
If access cannot be regained after these steps, contact the RChilli Support Team for assistance.
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