Where can the RChilli User Key / License Key be checked in Salesforce, and what steps should be taken if it has expired?

In Salesforce, there isn’t a direct “Installed App Expiry Date” field visible in the standard Setup UI, but you can find license and expiry information depending on the type of app: AppExchange apps or managed packages. Here’s how:

1. Via Installed Packages

1. Go to Setup (gear icon → Setup).
2. In the Quick Find box, type Installed Packages.
3. Click on Installed Packages.
4. Locate the app/package you want.
   • You will see Package Name, Version, and sometimes License Type.
5. Click View Licenses (if available).
   • This shows all users assigned the package license.
   • For some managed packages, the expiration date or trial period end date may be listed here.

2. Via Company Information

1. Go to Setup → Company Settings → Company Information.
2. Scroll to User Licenses and Installed Packages sections.
   
    
   • This shows the total number of licenses and usage, but not always expiry dates.

3. Via AppExchange 

•  Log in to Salesforce AppExchange.
•  Click on My Installs & Subscriptions from the user profile menu.

•  Click Manage Subscription from the dropdown menu.

For more details, please visit the official Salesforce documentation or contact RChilli Support.