Why is the ZIP/Postal Code field empty for a UAE-based resume address?

Why is the ZIP/postal code field empty when parsing a resume with a UAE address that contains “PO Box 00000”?

Answer:
The ZIP/postal code field is empty because the United Arab Emirates does not use a traditional ZIP or pincode system.

the value “PO Box 00000” represents a Post Office Box number, not a ZIP/postal code. 

RChilli Resume Parser extracts resume data into structured fields such as street, city, state, country, and ZIP code where applicable. If a country does not follow a ZIP/postal code format, or if the available value is not a valid postal code, the ZIP code field may remain blank.

Expected Behavior:
For UAE-based addresses, the parser may extract available address components such as:

• Street/Area: xxx,
• City/Emirate: xxx, 
• Country: United Arab Emirates
• ZIP/Postal Code: Blank
• PO Box: Not treated as ZIP/postal code

Reason:
A PO Box number is used for mail delivery in UAE addresses and should not be considered equivalent to a ZIP or postal code.

Recommendation:
If the client needs to store PO Box 00000, it should be handled as part of the address text or a separate PO Box/custom field, rather than mapping it to the ZIP/postal code field.

Support Note:

 

If further validation is required for a specific resume output, please raise a ticket at help.rchilli.com or contact support@rchilli.com.