How can Salesforce login access be granted to RChilli Support?

To grant Salesforce login access to RChilli Support, follow these steps:

1. Log in to Salesforce.
2. Click the profile icon and select Settings (or My Settings, depending on the Salesforce edition).
3. Navigate to Grant Account Login Access.
4. Locate RChilli Support in the list of support providers.
5. Select an access duration (for example, 1 Day, 1 Week, or 1 Month).
6. Save the changes.

After access is granted, notify Rchilli Support at support@rchilli.com by sharing the Salesforce Organization ID along with a brief description of the issue, so the support team can begin investigation.

Note:
If RChilli Support does not appear in the list of support providers, verify that the RChilli managed package is installed correctly. If the issue persists, contact Rchilli Support  at support@rchilli.com for assistance.