What should be checked after receiving a subscription renewal confirmation?

After receiving a subscription renewal confirmation, verify the following details:

1. Review the renewal details
   Check the payment date, invoiced amount, and payment method indicated in the confirmation.
2. Verify the Subscription ID
   Confirm that the Subscription ID matches the account information.
3. Cross-check the details in My Account
   Log in to RChilli My Account and verify the invoice and renewal details. The My Account section provides access to invoice history and renewal information. Available invoices can also be opened or downloaded.
   
   
    
4. Contact the appropriate support team if discrepancies are found
   • For billing-related questions, such as payment amounts or invoice discrepancies, contact RChilli Accounts.
   • For general account or subscription-related questions, contact RChilli Support  or the Customer Success Manager.
5. Retain the confirmation and invoice
   Keep the renewal confirmation email and any associated invoices for future reference.

Help Documents: How users can check the Pending Parsing Credits?-RChilli HelpDesk
Plan Subscription and Cost Document