Is Canadian French (FRC / fr-CA) supported with the RChilli Oracle parsing integration, and what should be checked if the FRC configuration is not working?

Canadian French (FRC / fr-CA) Support

Yes. Canadian French is supported with the RChilli Oracle integration. In Oracle, Canadian French is identified by the language code FRC and the ISO locale fr-CA. Standard French is configured separately using the Oracle language code F and ISO locale fr.

Steps to troubleshoot FRC / fr-CA configuration

1. Verify the supported language configuration:
Confirm that Canadian French (FRC / fr-CA) is enabled as a supported language in the Oracle Recruiting configuration.

2. Verify the RChilli Profile Import configuration:
Confirm that the RChilli Profile Import configuration is active and correctly configured.

3. Verify the selected language:
Ensure that the correct language is selected for the Profile Import integration.

4. Verify credentials and integration settings:
Confirm that the configured RChilli credentials and integration settings are valid.

5. Do not rely on automatic language fallback:
RChilli does not currently document an automatic fallback from FRC / fr-CA to standard French F / fr. If FRC is not working, the issue should therefore be investigated as a configuration or integration issue rather than relying on automatic fallback.

6. Contact RChilli Support:
If the issue continues after validating the configuration, contact RChilli Support so the environment and language configuration can be reviewed.

There is currently no documented public workaround recommending manual remapping of FRC to F.

Reference

RChilli Supported Languages

For additional assistance, raise a support ticket at the RChilli Help Center.
For more information, contact RChilli Support