Things need to be checked whenever there is an issue with your parsing:
1. First of all, please check for the internet connection, It should be stable and working fine. You can simply check the RChilli API Service URL endpoint by browsing at any browser, It should display the Ok Status.
HTTP status : 200 (OK)
2. Please make sure all the payments are done for your account. Due payment can be a reason for service deactivation. ( As this is automation system)