For some reason, if any File(CV) fails to parse, then do we get any status updates on the webhook?

Yes, RChilli provides a webhook status update when a resume (CV) fails to parse.

✅ Webhook Status Update on Parsing Failure

When a file fails to parse, the webhook response sent by RChilli will include an error status and message. This ensures that your system is immediately informed of the failure, enabling appropriate actions like alerting the user, retrying the upload, or logging the error for diagnostics.

🔍 What You’ll Receive in the Webhook:

• Status Code: Indicates failure (e.g., Failed, Error, or an HTTP status like 400, 500)

• Error Message: Description of what caused the parsing failure (e.g., unsupported file type, corrupted file, missing data, etc.)

• File Metadata (Optional): File name, timestamp, or any other details sent with the request.

🧩 Common Reasons for Parsing Failure

• Incorrect file format (not among supported types like .docx, .pdf, .txt, etc.)

• File encoding errors or corruption

• Resume content not structured or readable

• Timeout during API execution (e.g., very large file)

📬 Suggested Handling in Your System

• Show a user-friendly error message

• Retry logic with timeout threshold

• Log details with webhook response for support follow-up

If you’re not receiving these updates or want to customize them, you can:

• Check your webhook endpoint setup in My Account

• Contact support at support@rchilli.com for enabling or debugging webhook notifications

📚 Reference: For more details on webhook integration, refer to the RChilli Resume Parser API docs.