I’m getting an “Unable to get Access Token” error in Salesforce. How do I fix it?

To resolve this error, please follow these steps:

1. Log in to your Salesforce account.
   
   
   
   
2. Click on the App Launcher (the 9 dots icon) in the top-left corner.
   
   
   
   
3. Search for RChilli and select the RChilli Configuration tab.
   
   
   
   
4. Click the Login button within the RChilli Configuration page.
   
   
5. After a successful login, try parsing resumes again — the issue should be resolved.
   
   If the problem continues, please contact support@rchilli.com for assistance.