I’m unable to install RChilli in the Sandbox environment and receive an error. How can I fix this?

If you encounter this installation error in your Salesforce Sandbox environment, please follow these steps to resolve it:

1. Log in to Salesforce and navigate to Setup.
   
   
   
   
2. In the Quick Find box, search for Social Accounts and Contacts Settings and open it.
   
   
   
   
3. Ensure the checkbox for Enable Social Accounts, Contacts, and Leads is checked.
   
   
   
   
4. Also, verify that the Social Network options are enabled as needed.
   
   
5. Click Save to apply the changes.
   
   
6. Retry installing the RChilli package.
   
   

Enabling this setting resolves the common installation error in Sandbox environments.

If the issue persists, please contact us at support@rchilli.com with details.