1. Why is the phone number not being extracted from the imported profile on the career webpage?
This issue is due to a bug in Oracle, which has currently disabled the extraction of phone numbers.
2. Who should I contact for assistance with this specific issue?
For assistance with this specific issue, please contact Oracle Support and create an SR (Service Request)/ Ticket with Oracle
3. Is there anything I can do to resolve this issue on my end?
As this is a bug in Oracle, the resolution must come from Oracle Support. We recommend contacting them for further guidance.
If you have any questions, you can reach out to the RChilli Support team by creating a ticket at the RChilli HelpDesk or by emailing support@rchilli.com.
The RChilli team will be happy to assist you further.
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