Why Am I getting unexpected results. What should we check for?

If you are getting unexpected results, make sure your resume is not one of the following:

Scanned document

PDF formats

Password protected

Corrupted document 

We know you wonder why scanned and PDF formats; however, scanned resume parsing depends on the OCR conversion. So exaction of fields in a scanned resume can sometimes be inappropriate.

Same we can expect with PDF format, tabular format file. PDF resumes that may seem very clear when looking at the original file may produce unexpected results; the same tabular formats are neat and pretty for us; unfortunately, it confuses the software because the parser converts every resume document into a text form before parsing. If the document is not mentioned properly, the chances of getting undesirable data can be increased.

Now, How can you verify the same at your end? Simple, To verify the results, copy the resume data and paste it on the notepad and look at that converted text and if it appears jumbled, then the PDF is corrupted, and there is nothing that can be done with these files. It looks great but internally corrupted. Hence, we recommend checking your resume if you're getting undesired results. 

For more details, check the "details resume," and you will see the difference after conversion.

Rest we're always here; if everything is mentioned properly, you verified at your end, and still, you are getting inappropriate results. You can reach out to us at support@rchilli.com.