FAQ
- What does the Essential Data Enhancer do, and is it necessary to enable it?
- How can it be determined whether parsing latency is caused by the resume's size or file format?
- Is it possible to disable PDF layout parsing if it’s causing processing delays?
- Does RChilli support integrating an 'Apply Now' button into our career page workflow?
- What is the difference between parsing and indexing credits in our plan?
- Does RChilli offer alternative invoicing options if corporate card payments are no longer allowed by our procurement team?
- What is the proportional factor in final matching Score? Explain with example and Calculation.
- Can RChilli help us with unbiased hiring practices?
- What if a resume has very little information—can RChilli still parse it effectively?
- Does RChilli support parsing resumes written in Indian regional languages?
- We’re seeing different latency depending on resume types. How do I know which endpoint is best for our use case?
- Payment Card Industry Data Security Standard (PCI DSS) Compliant
- How to find API User Key?
- Can I update or delete a document without using credits again?
- How can I set dynamic weights for certain resume fields while indexing so that some fields are given more importance during matching?
- Do credits get consumed when we just search or match resumes and job descriptions?
- Is there support for uploading candidate data from Excel for filtering or matching?
- How does variation in resume formats affect data parsing and alignment?
- Why are match scores lower when matching multiple resumes to a single job description?
- What are the limitations of keyword-based matching in resume-to-job description alignment?
- Experience Weightage Set to 40, but Score is 53.33 — How Does Weightage Work?
- What do I do if OCR parsing jumbles the text when converting scanned resumes?
- Can I delete test or sample data from the Search & Match environment?
- What happens if we exceed our monthly API usage limit? Will the parsing stop?
- How does the parser handle resumes written in Arabic or other languages using OCR?
- Can the parser understand if someone is still working at a company when the CV only says ‘till now’ or ‘currently’?
- Can I submit one job description and match it with thousands of resumes automatically?
- Can we do a bulk upload of resumes from our email threads directly into the parser?
- Can you share reports that show how many CVs we’ve parsed over a certain period?
- How can certain personal information, such as names or contact details, be hidden from recruiters?