Why am I unable to see my logs details at myaccount dashboard?

Only those customers who have purchased the plan from Myaccount can see the credits and expiry details at myaccount. If you're still on an older license plan, you can only see the logs under "Parsing logs." To calculate & track the logs, please follow the instructions here.

Please reach out to csm@rchilli.com for any query about the same. Also, for any other query, you can always contact us at support@rchilli.com.