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  1. RChilli HelpDesk
  2. Account Management

Account Management

  • How to upgrade plan from My Account Panel?
  • How to make sure my plan is auto renewed as needed so I never run out of credits?
  • We would like to know how much Resume credit has been used by our Sub users?
  • What is the difference between the user types of Developer and User?
  • Do I need to give instance access for license renewal-Lease Client?
  • Is it necessary to manually update the license for lease clients each time the service is renewed?
  • Why has my plan not been downgraded?
  • How to Unsubscribe the Plan for client under Partner Control Panel?
  • How to check invoice for the clients under Partner Panel?
  • RChilli Service Plans and their benefits.
  • Can we check number of credits remaining via an API?
  • How Scoring & Weightage is calculated in RChilli's Search & Match functionality:
  • How does RChilli plans Upgrade and Downgrade?
  • How to Subscribe/Change plan from My Account Panel?
  • How to track the parsing logs?
  • How can we track OCR Parsing usage?
  • How we can update our card details ?
  • How can I add sub-users to my account?
  • How do we review our Invoice?
  • Where do I get my user key?
  • How to Reset the Password of My Account?
  • Why am I unable to see my logs details at myaccount dashboard?
  • Can I restrict to use documents of one sub user to other sub user?
  • How to Unsubscribe a Plan
  • How can I add a new user?
  • How a User can check the invoice?
  • What would be the cost of RChilli API?
  • Is My Account Active?
  • What are the Benefits of Automation Plans.
  • How can I update my profile details?
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