FAQ
- What should be checked after receiving a subscription renewal confirmation?
- How are REGION_1, REGION_2, and REGION_3 address fields mapped when using RChilli with Oracle HCM Cloud?
- What should be checked if a candidate’s graduation status is not populated correctly?
- How can invoices be reviewed and downloaded from RChilli My Account?
- How can additional parsing credits be added to an RChilli account?
- How can parsing credits be managed effectively to avoid unexpected interruptions?
- What fields are migrated from a PDF or Word resume, especially in the Education History and Work History sections?
- Why are multiple education titles not displaying correctly under Required Education in the Search and Match API, and how can this issue be resolved?
- Can candidates be added to job requisitions that are not yet posted in Oracle Recruiting Cloud?
- What should be done if resume parsing fails frequently?
- How can connection errors be troubleshot when using the RChilli Resume Parser API?
- What security features and authentication mechanisms are supported for RChilli API access?
- Why are some skills not matched when matchOntologySkills is enabled?
- What options are available for searching across multiple indexes, and how can location-based results be limited?
- How can a 403 Forbidden error be resolved when testing the GET Candidate Detail API in Oracle Recruiting Booster?
- Why does the JD Parser return different HTML formatting for DOC/DOCX and PDF files?
- FAQ: How can PDF and Word resumes be uploaded in bulk using RChilli?
- FAQ: What should be done if a 500 Internal Server Error is received while calling an RChilli API?
- FAQ: Do automations need to be updated after assigning an RChilli license to a new user?
- FAQ: What should be checked if a user still cannot connect to RChilli after updating profile details?
- FAQ: In Salesforce, how can the “Required Field Missing: Last Name” error be resolved?
- Why is an empty resume indexed successfully in the job application workflow?
- Can the Browser Assistant display a client logo along with the RChilli logo?
- How does RChilli index qualifications mentioned in a job description?
- What resume fields are supported by RChilli Resume Parser?
- What should be checked if a requisition cannot be found when searching by Job ID in Oracle Browser Assistant?
- Where can field mappings be configured in the RChilli Salesforce application?
- How can Salesforce login access be granted to RChilli Support?
- What should be verified after assigning an RChilli license to a new Salesforce user?
- Why is the “Add Users” option disabled when assigning an RChilli license?