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How can we get a Clean and Proper formatted HTML or PDF resume?
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If MyAccount RChilli gets locked, how can I regain access?
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Where is the latest API package or Configuration files (e.g., v5.0.1) available for download?
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How can the “Products & Features” visibility or PeopleSoft configuration download be resolved?
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How many credits are deducted for parsing, indexing, or searching in Search and Match?
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How can failed bulk upload or webhook batches be detected, logged, and retried effectively?
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What is the recommended approach for migrating a large volume of resumes (e.g., ~100k) into RChilli Indexing without introducing duplicates?
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How to Verify the PDF Layout Results
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How to Enable PDF Layout
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Is PDF Layout mandatory?
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What are the Disadvantages of PDF Layout
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What are the Advantages of PDF Layout
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Which resumes benefit the most?
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Why is PDF Layout required?
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What is PDF Layout?
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What happens to the old record if we re-parse and re-index the same candidate later?
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How can we speed up our bulk requests (they feel slow)?
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What should we do when the parser picks a candidate name from the file name instead of the resume content?
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When will the pending bulk attachments finish? They feel slow right now.
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How do we stop duplicate bulk-run emails?
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After your license update, what exactly are you checking on our server and why?
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Why do results differ when I search “Java developer” in Spanish vs English?
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Can you set us up with a CandidateZip trial and connect it to Greenhouse?
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Is it possible to choose a specific hosting region (US/EU/SG) for the Search & Match API, or host everything in a private data center?
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How reliable and secure are RChilli’s systems and data handling procedures?
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Does RChilli host the indexing infrastructure, or can it be run on-premises?
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What causes a 404 error on the v4 indexing endpoint (Search and Match API), and how can it be resolved?
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How should parsing errors be handled when the parsed value is not available in the Oracle List of Values (LOV)?
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What could be causing the Oracle page to fail in parsing JPEG/PNG files while the API processes them successfully?
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Arabic Resume Processing: Formatting Tips for Maximum Accuracy