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FAQ

  • How can I unsubscribe from my RChilli API Plan?
  • Is the API available in the Integrated Demo section of RChilli’s My Account portal a test or live API?
  • How to Uninstall the RChilli App from Salesforce?
  • What are the user access limits during testing or in demo accounts?
  • Does RChilli support real-time resume parsing?
  • Can RChilli handle bulk resume uploads?
  • Is it possible to integrate RChilli Resume Parser with a custom CRM?
  • Can RChilli extract resume data directly from Excel files?
  • How do I manage jobs over time, including active vs. inactive jobs in Search and Match?
  • How do I find a specific resume I've Uploaded/Indexed in Search and Match?
  • Does resume redaction work via API or only in UI (Templater)?
  • Why is skill-level data (years/months of experience) not extracted from resumes?
  • Why are skills grouped together instead of showing experience with each skill?
  • Can we delete test/sample data to use a blank environment?
  • If RChilli doesn’t store data, then what are indexes?
  • What is the difference between parsing and indexing-Search and Match?
  • Why are my uploaded resumes not showing in search results-Search and Match?
  • Maintenance & Refresh Frequency of the Taxonomy and Scoring Mechanism Logic?
  • Do I need to make a call to the Taxonomy feature to get abbreviations and comparable names?
  • How do I set up incremental reprocessing for CV Redaction?
  • Where can I get a detailed step-by-step guide on setting up my RChilli account correctly?
  • If I add more users, how does authentication work for the Browser Assistant?
  • What is LOV(List of Values) and what is its use?
  • Do I need to configure section IDs for parsing educational details correctly in Oracle?
  • How do I select the right data center when setting up parsing?
  • I uploaded the configuration file shared by the RChilli team, but I'm getting an error. What should I do?
  • I’m seeing the correct values in one environment but not in another. How can I ensure uniform behavior across them?
  • I updated the LOVs in Oracle for education fields—why is parsing still not consistent?
  • How do I activate and manage users for RChilli’s Browser Assistant?
  • Do I need to install an Oracle Browser Assistant for resume redaction?
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