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  2. FAQ

FAQ

  • How to elongate the timeout on web interface?
  • Do unused parsing credits roll over to the next billing cycle?
  • Do we get any indicator in the responses indicating the batch status(if the batch is complete or the no. of candidates pending in the batch)?
  • When we send 'subuserid' to FTP, do we get back the same in the responses of all files in the zip?
  • Why is some information not extracted into the search engine from documents while indexing?
  • Why do I get a low matching score in CV to JD matching but a good matching score in case of JD to CV matching?
  • Is it possible to change the document match score?
  • Can I index one document with two sub-user IDs at the same time?
  • Is it possible to check duplication of documents into a search engine system?
  • Is it possible to index a resume or JD directly without parsing?
  • How can I index into a search engine system?
  • How to configure API settings from My Account Panel?
  • Is there any security risk using the HTML version of resume?
  • How to get the Candidate image in the HTML output?
  • How to upload multiple documents in Search Engine?
  • How can I get the complete block's information?
  • Does parsing support accent symbols on characters?
  • Why I am not getting management summary data in the output JSON?
  • How do parser extract data?
  • Why Bullet Points Are Missing in RChilli Parsed Output
  • Where we can check the new build release updates?
  • Why same Employer name is getting fetched for different Job Profiles?
  • Where I can get detail documentation for parsing version 8.0?
  • Get enhanced fields in Resume Parsing New Version 8.0.0
  • What is Index ID and How to Map It?
  • Why my Personal Details are coming up as blank?
  • Why Am I Getting an Error in Personal Information?
  • Why Are We Getting The Certification And Subject Details In Education for 7.0.0 version?
  • Required Skills and Preferred Skills in JD Parsing?
  • How Does Your Date Format Work?
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