FAQ
- How to Verify the PDF Layout Results
- How to Enable PDF Layout
- Is PDF Layout mandatory?
- What are the Disadvantages of PDF Layout
- What are the Advantages of PDF Layout
- Which resumes benefit the most?
- Why is PDF Layout required?
- What is PDF Layout?
- What happens to the old record if we re-parse and re-index the same candidate later?
- How can we speed up our bulk requests (they feel slow)?
- What should we do when the parser picks a candidate name from the file name instead of the resume content?
- When will the pending bulk attachments finish? They feel slow right now.
- How do we stop duplicate bulk-run emails?
- After your license update, what exactly are you checking on our server and why?
- Why do results differ when I search “Java developer” in Spanish vs English?
- Can you set us up with a CandidateZip trial and connect it to Greenhouse?
- Is it possible to choose a specific hosting region (US/EU/SG) for the Search & Match API, or host everything in a private data center?
- How reliable and secure are RChilli’s systems and data handling procedures?
- Does RChilli host the indexing infrastructure, or can it be run on-premises?
- What causes a 404 error on the v4 indexing endpoint (Search and Match API), and how can it be resolved?
- How should parsing errors be handled when the parsed value is not available in the Oracle List of Values (LOV)?
- What could be causing the Oracle page to fail in parsing JPEG/PNG files while the API processes them successfully?
- Arabic Resume Processing: Formatting Tips for Maximum Accuracy
- When the Query Analyzer displays a value like 13.33, does that figure indicate a count (such as 13 resumes) or a percentage value (13%)?
- How long is indexed data stored on your servers, and is it retained until I request deletion or removed automatically after a fixed retention period?
- Is the proficiency level based on the candidate’s experience or time spent using a skill?
- If a candidate indicates their skill level on the Resume, how is that information mapped to the proficiency level in the JSON output?
- How to enable and disable email notifications from any user account in MyAccount RChilli?
- What is the difference between Standard Taxonomy and Custom Taxonomy?
- How to choose between the Skills and Job Profiles Taxonomy endpoints